Effective Date: July 20, 2024
Last Updated: October 20, 2025
Ascend Productions LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our advertising content on Meta platforms (Facebook, Instagram, and related services).
By using our website (https://ascendmedia.productions) or submitting your information through any form or advertisement, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you in several ways:
A. Information You Provide to Us
- Name, email address, phone number, business name, and any other details you choose to share when you complete our contact or lead forms.
- Responses to optional survey or intake questions that help us understand your needs.
B. Information Collected Automatically
- Technical data such as your IP address, browser type, device, and usage details collected via cookies or similar technologies.
- Analytics and advertising data collected through tools like the Meta Pixel, which help us measure campaign performance and improve our marketing.
C. Information from Third Parties
- Information received from social media platforms, CRMs (like HoneyBook), or analytics providers when you interact with our content or services.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services.
- Schedule discovery calls and manage client relationships.
- Improve our website, content, and advertising performance.
- Personalize your experience and deliver relevant ads or promotions.
- Maintain compliance with legal obligations and business records.
3. How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Service providers and business partners (e.g., HoneyBook, Meta, Google Analytics) who assist with marketing, client communication, or analytics.
- Legal authorities, if required to comply with applicable laws or protect our rights.
- Successor entities, if our business is merged, acquired, or restructured.
All partners are required to keep your information secure and use it only for the purposes described here.
4. Cookies and Tracking Technologies
We use cookies and the Meta Pixel to collect data about how you use our site and interact with our ads. This allows us to:
- Measure the effectiveness of our advertising campaigns.
- Build anonymous remarketing audiences for future campaigns.
- Improve website functionality and user experience.
You can manage or disable cookies through your browser settings. To learn more about Meta’s data usage, visit Meta’s Privacy Policy.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time (see Section 7).
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Withdraw consent for certain processing activities.
To exercise these rights, contact us at:
info@ascendmedia.productions
You can also adjust ad preferences through your social media accounts (e.g., Facebook Ad Settings).
8. Links to Other Websites
Our website may link to other sites. We are not responsible for the privacy practices or content of those external websites.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any revisions will be posted on this page with a new “Last Updated” date. Continued use of our website indicates your acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Ascend Productions LLC
📍 Cape Girardeau, MO
info@ascendmedia.productions